Step-by-Step Sign-In
- Visit kucoin.com/login.
- Enter your registered email or phone number and password.
- Enter the 2FA code if enabled via an authenticator app or hardware key.
- Check notifications and recent activity after signing in for suspicious behavior.
Enable Two-Factor Authentication (2FA)
Adding 2FA significantly strengthens your account security.
- Go to Account Settings > Security.
- Enable TOTP via Google Authenticator or Authy, or use a hardware security key.
- Keep backup codes securely offline for recovery if your 2FA device is lost.
Password Security
Use a unique, complex password. Avoid reusing passwords from other platforms. Consider a reliable password manager.
Account Recovery
- Go to Password Reset.
- Follow the instructions for email verification and identity confirmation.
- If you lost 2FA access, contact KuCoin Support.
Recognizing Phishing
- Always type
kucoin.com
directly or use a saved bookmark. - Check for HTTPS and valid SSL certificates.
- Do not enter credentials on suspicious websites or links.
Security Features
Troubleshooting Login Issues
Cannot access login page? Clear your browser cache, try incognito mode, or switch networks.
2FA code not working? Synchronize your device time or use backup codes.
Suspicious activity? Change your password and contact Support.
Privacy & Data Handling
KuCoin protects login and personal data. Review the Privacy Policy for details.
Developer & API Access
Use official KuCoin APIs or OAuth methods. Avoid scraping the login page to protect account security and comply with terms.